FAQ
AJ PURE
Got Questions? We've Got Answers!
Are all your products 100% genuine?
Yes, at AJ Pure, we guarantee that all our products are 100% genuine and sourced from authentic luxury brands.
Do you offer luxury packaging with every product?
Absolutely! All our products come with elegant, luxury packaging, making them perfect for personal use or gifting.
How can I place an order?
Placing an order is easy. Browse our collections, add your favorite products to the cart, and proceed to checkout to complete your purchase.
Do you deliver outside Delhi?
Yes, we deliver nationwide across India, ensuring that our affordable luxury products reach your doorstep, no matter where you are.
What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, UPI, and net banking.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking link via email or SMS to monitor your order's progress.
What is your return policy?
We accept returns on unused and unopened products within 3 days of delivery. Please visit our Return Policy page for more details.
How can I stay updated about new arrivals and sales?
Sign up for our newsletter to get early updates on new arrivals, exclusive sales, and price drops
Do you offer discounts or promotions?
Yes, we regularly run discounts and promotions. Keep an eye on our website and subscribe to our newsletter for the latest deals.
How can I contact customer support?
You can reach us via email at support@ajpure or through our Contact Us page for any queries or assistance.
Couldn't find your answer?
Couldn't find what you're looking for? No worries! Reach out to us anytime through our Contact page, and we’ll be happy to assist you.